Case Study

Transforming Onboarding through Immersive Learning – A Fortune 500 Medical Technology Leader

1. Background

A top Fortune 500 company and one of the world’s leading manufacturers of medical devices and laboratory equipment, headquartered in the United States, employs over 65,000 people globally. The organization places strong emphasis on continuous learning and operational excellence. With a vast and dispersed workforce, delivering consistent, effective onboarding experiences had become a mission-critical priority.

2. Challenge

The client faced a widespread challenge among large-scale organizations — how to rapidly onboard new hires with the essential knowledge, skills, and cultural alignment needed to be productive. With growing global operations, limited centralized training bandwidth, and high compliance expectations, they needed a scalable, cost-effective, and tech-enabled onboarding solution.

3. Our Solution

The client partnered with Swift Solution Pvt Ltd to design and implement a digitally enriched onboarding program leveraging cutting-edge instructional design, immersive technologies, and adaptive learning models. The solution encompassed:

Custom-developed modules using Articulate Storyline 360, covering company values, regulatory policies, and role-specific procedures. Each module featured interactive visuals, decision-making scenarios, and adaptive branching to support diverse learner profiles.
Leveraging Unity 3D, Blender, and Oculus SDK, we developed high-fidelity AR/VR simulations enabling new hires to experience product assembly, lab processes, and device usage in a risk-free virtual environment — enhancing familiarity and confidence from day one.
Gamification was integrated to encourage engagement and motivation. Learners earned badges and milestones for completing modules, assessments, and challenges — making the learning experience rewarding and interactive.
Knowledge checks and scenario-based quizzes were embedded throughout the modules. A dynamic question bank and learning analytics ensured that learners received real-time feedback, while managers tracked readiness metrics and knowledge gaps.

4. Technologies Used

5. Results

The onboarding solution delivered tangible improvements across all key performance areas:
The immersive design, coupled with gamification, significantly improved learner motivation and completion rates — resulting in reduced early attrition.
AR/VR modules enabled better visualization of complex equipment and workflows, increasing knowledge retention and operational readiness.
By shifting from physical training formats to digital delivery, the company achieved substantial reductions in training overheads, logistics, and facilitator dependencies.

The modular content architecture and cloud-based deployment allowed the client to scale onboarding across global locations without compromising quality or consistency.